From policy coverage inquiries, to filing claims, and everything in between, customers think digital first. Meet them where they are and upgrade the customer experience by integrating intelligent insurance chatbots into digital and voice channels for a self-service experience that increases member satisfaction and dramatically lowers operational costs.
A Policy Advisor Assistant can help your customers find the right insurance policy for them without having to call your customer service agent. It can collect all Customer details and provide them with a right quote.
A huge amount of time is wasted filling in lengthy claim forms, submitting documents and images. An Insurance Claims Virtual Assistant can significantly improve claims submission process for your customers.
Use Insurance Virtual Assistant to start accepting payments for your insurance plans, the platform offers multiple payment options like Credit Cards, Apple Pay, Netbanking, and other modes of payments and also send receipts in email.
Purplecloud platform can analyze digital behaviors to provide unique metrics, visualizations, and automated recommendations every team can use to increase revenue, drive engagement, and fuel growth
Send product promotions, surveys, new product announcements through Omnichannel broadcasting. The message when sent gets delivered to users in their respective channels.
Seamless integration with any Backend Insurance systems, CRM systems from any tech provider, through a SOAP, RESTful API and other integration methods on cloud-native architecture.
We guarantees rapid delivery of quantifiable ROI, and our platform can be deployed in under 4 weeks. Through our unique deployment methodology and partnership framework, we ensure delivery of the outcomes that matter most for your organization.