Hospitality Solutions

Modern Solutions,
for Hospitality

Deliver a truly exceptional experience across the entire guest journey to drive revenue, loyalty and operational efficiencies. Purplegrids helps hotels, restaurants, and other hospitality businesses improve their customer service across multiple communication channels, ensuring happier customers & improved business KPIs.

Create exceptional guest experiences
with Virtual Agents

Increase Direct booking
with Virtual Agents

Enable guests to book wherever they are. Our AI Driven conversational Booking assistant is available 24/7 across your communication channels to provide lightning-fast answers to guests’ queries & completes booking in no time.

Guest Check-in

Provide guests of your hotel with an always-on virtual assistant  to support check-in, in-stay support and check-out, with no app downloads or logins necessary.

    Virtual Agent
    Guest Engagement

    A complete contactless self-service F&B ordering solution that offers an intuitive guest-facing order and pay experience. Guests can view and order from a variety of food & beverage locations on your property. Whether it’s a food court, bar, restaurant or room service, you determine the venues and the items you want to offer.

    We support AI Voice. "Alexa, Can you call room service ?".

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    AI Voice for Hotel Rooms

    Engage your guests with voice-first, contactless experiences with Alexa, Google voice. We customize to the specific property and with direct integration with PMS for personalized engagements.

    Omnichannel Broadcast

    Send hotel promotions, surveys, new  announcements through Omnichannel broadcasting. The message when sent gets delivered to guests in their respective channels.

    Enterprise Integrations

    Purplecloud platform is easily integrated with an enterprise CRM,  Hotel PMS backend systems and POS Systems that provide seamless experience to guests.

    Bring innovation, accelerate growth, improve outcomes and reduce costs

    We guarantees rapid delivery of quantifiable ROI, and our platform can be deployed in under 4 weeks. Through our unique deployment methodology and partnership framework, we ensure delivery of the outcomes that matter most for your organization.