About Us


Innovative All-In-One
Platform for CX Management

Since 2017 Purplegrids provides AI & Automation Platform for Customer Experience Management. Our world class CX Management cloud platforms that can deliver exceptional customer, brand, product, and employee experiences.  Our product portfolios can deliver the most sophisticated, accurate, personalized, and automated customer experiences for any enterprise both online and offline.



Our platform is a unified solution providing Conversational AI and Cognitive intelligence thru machine learning, deep learning and rich conversational interfaces to solve high impact business problems. You can engage customers thru rich interactions across multiple channels like social media, messaging apps, native apps and website, communicate with them tailored to their needs to provide a personalized and adaptive experience.


Our Team

Purplegrids Inc. was founded in 2017 and is based in Silicon Valley, California. The leadership team comes from some of the most innovative enterprise companies, including Apple, Paypal, Oracle, Sun Microsystems and Hewlett Packard. We at Purplegrids are passionate about transforming consumer relationship with Brands, by bringing a platform that could emphasize the value of human interactions.

Over Values

People & Culture

Our global team is committed to our mission of making life easier by transforming customer engagements with brands. Every Purplegrids employee across our offices worldwide works by the same standards to ensure our customers get the best possible product and service. We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. It is about removing barriers and encouraging authenticity and creativity in the workplace.

Our locations

If you’re interested to view our Case Studies, click here.

Experience the CX Management
platform for your enterprise

Our unified platform eliminates an expensive set of multiple tools to empower contact center and marketers, identify opportunities to improve CX, and more.