Purplegrids gets you to manage more than 30 communication channels — like email, WhatsApp, Live Chat, social media, and more — in one collaborative platform so your team can work together swiftly on customer messages from any channel and build relationships that lasts.
Exceed customer expectations, solve customer challenges faster, and create deeper connections with Virtual Agents who operate 24X7. Powered by the world’s most sophisticated natural language understanding, and equipped with an enterprise-ready feature set, our platform is a frictionless way to automate knowledge, sales and support.
Automating business processes will allow your customer experience team to devote more time to customer service. You can orchestrate internal tools and processes so repetitive tasks can be performed without human intervention. Using automation not only saves your team's time, but it also reduces the frustration associated with mundane tasks.
Purplecloud platform uses intelligent automation for leveraging business process, case management, RPA, and process intelligence – all on a low-code platform that’s fortified with AI and NLP capabilities.
Chatbots, Flowbots, Robots, and NLP gets an artificial-intelligence boost that connects all the dots to optimize processes for maximum insightfulness and applicability. Best of all, Purplegrids adaptable hyperautomation tools continually get better, smarter, and faster as they learn – and their capability can be expanded as business momentum builds.
Human beings have an innate inner drive to be autonomous, self-determined and connected to one another.
Purplegrids provides a simple to use visual editor with prebuilt components, prebuilt integration, prebuilt domains so that any enterprise can quickly build your business solutions 10X faster and deploy to any channels, chatbots or robots with single click.
Human beings have an innate inner drive to be autonomous, self-determined and connected to one another. And, when that drive is liberated, people achieve more and live richer lives.
Dive Into the New Age of Customer Engagement by bringing AI to action with Service robots that are looking for innovative ways to delight customers while boosting their bottom line.
Now with Purplecloud enables your to bring automation to brick and mortar with innovate robotic solution to automate your customer experience. Purplegrids enables you to build you CX Apps that can be deployed to robots.
Solutions focused on sustaining and improving your business performance that have produced powerful results across a broad spectrum of industry types.
Our Platform allows our customers to manage their solution without complexity of building, scaling and maintaining infrastructure there by reduces the cost of ownership.
Many Capabilities in One Platform. NeoCloud provides complete automation for all customer engagements that scale with your business.
NeoCloud platform can get you up to 70% automation rate bases on your usecases
The platform services more than 1 Million users across all businesses
Boost your Customer Satisfaction up to 20% using the platform