A Next Generation

Unified CXM

PurpleGrids provides brands with a sophisticated Unified Customer Experience Platform, offering a centralized hub that enables this innovative transformation across all teams in real time.

The Platform provides AI powered customer insights, extraordinary customer experiences across all customer touchpoints with real time analytics, and a comprehensive integration, enabling brands to grow faster, reduce costs, and improve efficiency.

Artificial Intelligence Can be your differentiator ! Talk to us.

One Sophisticated Platform
Empowering Innovative Transformation

Be Where Your
Customers Are

Purplegrids gets you to manage more than 30 communication channels — like email, WhatsApp, Live Chat, social media, and more — in one collaborative platform so your team can work together swiftly on customer messages from any channel and build relationships that lasts.

Elevate Customer Experience

Exceed customer expectations, solve customer challenges faster, and create deeper connections with Virtual Agents who operate 24X7. Powered by the world’s most sophisticated natural language understanding, and equipped with an enterprise-ready feature set, our platform is a frictionless way to automate knowledge, sales and support.

    Save Time
    & Lower Cost

    Automating business processes will allow your customer experience team to devote more time to customer service. You can orchestrate internal tools and processes so repetitive tasks can be performed without human intervention. Using automation not only saves your team's time, but it also reduces the frustration associated with mundane tasks.

    One Unified platform for AI-powered automation

    Purplecloud platform uses intelligent automation for  leveraging business process, case management, RPA, and process intelligence – all on a low-code platform that’s fortified with AI and NLP capabilities.

    Chatbots, Flowbots, Robots, and NLP gets an artificial-intelligence boost that connects all the dots to optimize processes for maximum insightfulness and applicability. Best of all, Purplegrids adaptable hyperautomation tools continually get better, smarter, and faster as they learn – and their capability can be expanded as business momentum builds.

    Reliability at every stage of development

    Human beings have an innate inner drive to be autonomous, self-determined and connected to one another.

    • Branding
    • Marketing
    • Product

    Visual Builder for workflows, messaging & chats with 1-Click deployment

    Purplegrids provides a simple to use visual editor with prebuilt components, prebuilt integration, prebuilt domains so that any enterprise can quickly build your business solutions 10X faster and deploy to any channels, chatbots or robots with single click.

    Collaborate with our creative team

    Human beings have an innate inner drive to be autonomous, self-determined and connected to one another. And, when that drive is liberated, people achieve more and live richer lives.

    Kyle Bragger
    founder of Forrst, & co-founder of Exposure

    Bringing new age customer engagement with AI-powered Robots

    Dive Into the New Age of Customer Engagement by bringing AI to action with Service robots that are looking for innovative ways to delight customers while boosting their bottom line.

    Now with Purplecloud enables your to bring automation to brick and mortar with innovate robotic solution to automate your customer experience. Purplegrids enables you to build you CX Apps that can be deployed to robots.

    Better Benefits, Better Business
    Bringing more value for your investments

    If you’re interested to view our Case Studies, click here.


    Automation Rate

    NeoCloud platform can get you up to 70% automation rate bases on your usecases


    Users Using the Platform

    The platform services more than 1 Million users across all businesses


    Customer Satisfaction

    Boost your Customer Satisfaction up to 20% using the platform

    Frequently asked questions

    How many channels does Purplegrids Support ?
    How are Purplegrids Virtual Assistants smarter than chatbots ?
    Does Purplegrids platform support robots ?
    Does Purplegrids platform connect with RPA (Robotic Process Automation) ?
    What are the systems that can be integrated from Purplegrids Platform ?


    Stay up to date on
    the latest updates from us